Hotel resort fees are perhaps one of the most annoying (and expensive) things in travel these days. Many large hotels, resorts and corporations insist on upsetting their own guests for profit.
Despite national reports citing the real estate frenzy is approaching a freeze, there is a rising demographic that will continue to heat the market: The Baby Boomers. As they pursue their ideal vacation or retirement home, analysts suspect that this equity-rich group of retirees will keep the momentum of the market at a steady pace.
The hospitality industry’s greatest task may be, not using technology to add value to the guest experience, increase revenue and cut costs for owners, but learning to adapt to and leverage change to reshape the industry.