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Lost Luggage tops the passenger complaints list
Added: 03/30/2004 Type: Summary Viewed: 942 time(s) [ Not Rated Yet ]

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Lost Luggage tops the passenger complaints list

I am sure almost every regular traveller has had an anxious moment or two, stood at the baggage carousel waiting to see if their luggage arrives!

Chris Truelove and his wife found themselves in this traveller’s nightmare. Standing next to an empty carousel with only one of their two cases. To cut a long story short they had to survive for three weeks on what they could buy locally. After many calls faxes and telex the airline declared the luggage lost and offered them paltry sum of compensation. Speaking in depth to the airline staff they were told that if the paper destination barcode comes of a bag, they have no idea where it should be going or who the bag belongs to. It is a fact that almost all lost bags are not lost, just not traceable to the owner.

This upsetting incident had the Truelove’s thinking that there must be an easy way to identify bags without the inherent danger of displaying name and address details. The Internet seemed the obvious answer. The system could be available instantly, worldwide 24 hours a day without the need for costly international phone calls and faxes. Thus the Idea for http://www.globalbagtag.com came about.

Like most good Ideas the concept is simple. Each Globalbagtag has a unique serial number. The tag is permanently affixed to the luggage. The owner’s details are entered onto the globalbagtag database. This information can be amended by the owner at any time via the website. There is an option to enter your travel itinerary so your current local contact details are available wherever you may be travelling. If a bag is found it can be instantly traced to the owner via the World Wide Web.

The world of lost luggage is vast, with over 250,000 baggage reports a month in the USA alone. There are even companies who’s sole business is selling unclaimed baggage. More details & images can be found on the Press & Media page at http://www.globalbagtag.com/press/index.cfm

The Globalbagtags are sold in pairs and retail at Ł9.95 (US$16.50) this price includes two years database registration. Wholesale prices are available to travel agents & re-sellers. Globalbagtag also produce a customised version of the tag for Tour operators, travel agents, Insurance companies and corporate gifts.

Readers can benefit from a 20% discount on globalbagtags by entering the following code on the box on the order page PRHH

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